Numbers on box: bar code ***** *****. U nder bar code is **************. On side flap when it is opened is ******, Apr-**, and
GetHuman1033553's customer service issue with Jell-O from August 2018
Help with my Jell-O issue
The issue in GetHuman1033553's own words
ON *******, I purchased * - * oz packages of Orange Sugar-Free Jell-O at Walmart in Northport, AL. When I got home, I took them out of the bag to put them in my pantry and noticed the powder was coming out of the Jell-O package. I looked to see if the package was cut anywhere, and it was not. I opened the outside package and pulled out the thin paper package containing the powder. When I did this, I noticed this paper package had a cut or opening in it and the powder was coming out onto the floor. I then took the other * packages that I bought and looked at them. The outside package looked fine, so I opened them and took out the inside package, and same thing: the thin paper packages holding the powder had an opening, either it was cut somehow or it was never sealed properly. The powder was coming out of the hole. I had powder all over my kitchen floor. This seems to be a problem that happened in the factory while it was being packaged.
GetHuman1033553 did not yet indicate what Jell-O should do to make this right.
I have an issue with Jell-O too
How GetHuman1033553 fixed the problem
We are waiting for GetHuman1033553 to fix the problem and share the solution with the rest of us customers.
Please help with my Jell-O issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.