Numbers on box: bar code ***** *****. U nder bar code is **************. On side flap when it is opened is ******, Apr-**, and

GetHuman1033553's customer service issue with Jell-O from August 2018

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Help with my Jell-O issue
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The issue in GetHuman1033553's own words
ON *******, I purchased * - * oz packages of Orange Sugar-Free Jell-O at Walmart in Northport, AL. When I got home, I took them out of the bag to put them in my pantry and noticed the powder was coming out of the Jell-O package. I looked to see if the package was cut anywhere, and it was not. I opened the outside package and pulled out the thin paper package containing the powder. When I did this, I noticed this paper package had a cut or opening in it and the powder was coming out onto the floor. I then took the other * packages that I bought and looked at them. The outside package looked fine, so I opened them and took out the inside package, and same thing: the thin paper packages holding the powder had an opening, either it was cut somehow or it was never sealed properly. The powder was coming out of the hole. I had powder all over my kitchen floor. This seems to be a problem that happened in the factory while it was being packaged.

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Jell-O

Customer service issue
Reported by GetHuman1033553
Aug 24th, 2018 - 3 years ago
Fixed
Seen by 16 customers so far
Similar issue to 41 others
0 customers following this
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Timeline

GetHuman1033553 started working on this issue
Aug 24th, 2018 10:58pm
GetHuman1033553 indicated the issue is not fixed yet.
Aug 27th, 2018 1:26pm
GetHuman1033553 indicated the issue is not fixed yet.
Aug 27th, 2018 1:28pm
GetHuman1033553 indicated the issue is not fixed yet.
Aug 27th, 2018 1:28pm
GetHuman1033553 indicated the issue is not fixed yet.
Aug 27th, 2018 1:29pm
GetHuman1033553 indicated the issue is not fixed yet.
Aug 27th, 2018 1:30pm
GetHuman1033553 indicated the issue is not fixed yet.
Aug 28th, 2018 12:38pm
GetHuman1033553 indicated the issue is not fixed yet.
Aug 28th, 2018 2:05pm