Jeep Customer Service

Contact Jeep & solve common issues

Use Jeep's Phone Number

Jeep's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Jeep. Below you will also find the phone and non-phone-based contact information we've gathered.

Jeep: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Jeep.
There's more!
Click below to show 5 more questions, answers, and complete guides to common Jeep customer support problems.

Contacting Jeep customer support

Below you can compare and contrast the 5 ways to contact Jeep by looking at which ones are the fastest and which ones other customers recommend the most for solving Jeep customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Jeep across the following channels: Phone, Web, Chat.

Phone number / contactWaitVotes
877-426-5337
Customer Service
2 mins12
800-521-2779
Roadside Assistance
4 mins64
800-992-1997
Warranty Customer Service
38 mins33
Online Help at fcacommunity.force.com
Customer Service
< 2 hrs34
Live Chat at fcacommunity.force.com
Customer Service
4 mins32

Recent reasons customers contacted Jeep:

I bought a used **** Jeep Grand Cherokee with ***** miles. I read in the owners manual...
the right rear tire on my **** jeep cherokee keeps going flat. I have taken it twice in...
GOOD MORNING MY NAME IS SIMON ROY I LIVE IN BRAZIL IN A TOWN CALLED FEIRA DE SANTANA...
I have a **** Jeep Wrangler Unlimited 'Oscar Mike'( vin * *C*BJWDG*GL******) purchased...
I have a **** Jeep Rubicon, VIN* *C*HJXFN*LW******. I found what appears to be a design...
I would like to report a dealership for a horrible experience
I have a **** Jeep Wrangler jl and it’s in the shop the part was under warranty I need...
I have a **** Jeep Grand Cherokee limited that I believe is in limp mode. I have repair...
Hello,*I just want to start off saying how much my family loves JEEP. My dad has a jeep...
In the first of June our Company, Owen's Renz & Lee, Company of which I am Executive Vi...
Please my transmission board is not working and am seriously searching for the part can...
I was just informed that the parts that I paid for out of my own pocket have been recal...
Hello,**I recently purchased a new **** Jeep Cherokee Limited (VIN **C*PJMDX*KD...
Hello *Nothing is wrong I just wanted to share a dream I had. I dreamed that you guys m...
I wanted to get status on my Jeep JL order. *C*GJXAG*LW******

Help me with my issue

Does GetHuman work with Jeep?

GetHuman does not work with Jeep's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Jeep at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Jeep's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Jeep at a Glance

Jeep has 1 chat option
Jeep has no customer email
Jeep has 1 help forum
Jeep has no twitter handle
Jeep has no facebook page
Contact information overview

Answered on this page:

What is the average fuel efficiency of a Jeep?
Are Jeeps good for off-roading?
What technology features are available in a Jeep?
Can I customize my Jeep?
Solutions to common issues

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