Been waiting * months to have my Jeep recalls taken care of at a *nd dealership. The fi...
GetHuman-mashell's customer service issue with Jeep from October 2018
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The issue in GetHuman-mashell's own words
Get my Jeep fixed now! ... Been waiting * months to have my Jeep recalls taken care of at a *nd dealership. The first dealership I went to could not even return my call to set up an appointment to do the recalls. I called * times, and gave up after * weeks of waiting for a call back. The **** to call on my recall letter says parts are available. Why isn't the dealership taking care of this? I am being treated like this is not important because the dealership can not charge me for this and get any money out of me so I am being brushed off. FIX THIS! What if my Jeep breaks due to this recall and I lose my life or someone else's, then what?? FIX THIS IMMEDIATELY!
This is a life threatening hazard.
Fix my Jeep now and I demand a loaner car for free until my Jeep is fixed and safe to drive from all the recalls.
Bought and paid for, never missed a beat on payments. Jeep made their money now fixed all the recalls and fix your dealerships poor customer service for recalls gettinf fixed.
Called the **** on my recall letter spoke with Tashia, she said I just have to wait and there is nothing any body can do. She said she had no way to check on the availability of parts but the letter says for help on parts and to schedule the appointment to call that number. NO HELP!
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