Hi my jawbone up* orchid is not working. When I charge it the orange light or full char...

GetHuman-cjoysand's customer service issue with Jawbone from August 2018

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The issue in GetHuman-cjoysand's own words
Hi my jawbone up* orchid is not working. When I charge it the orange light or full charge alert is active but when I try to tap it or open it there are no lights at all. I think it is broken. What should I do? Thank you!
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Jawbone

Customer service issue
Reported by GetHuman-cjoysand
Aug 22nd, 2018 - a mon ago
I have an issue with Jawbone too
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Seen by 3 customers so far
Similar issue to 390 others
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Timeline
GetHuman-cjoysand started working on this issue
Aug 22nd 3:49am