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The issue in GetHuman-ekamawel's own words
To Whom It May Concern ***I purchased a Jawbone UP Move from Amazon.com, with it arriving on May **th, and it worked amazingly!! I loved it so much that I told a friend about it, and she bought one as well. Then, on May **nd, the original battery said that it needed to be replaced, and I did so. The very next day, my Jawbone UP Move ceased to pair and sync with my phone, or show any updated activity, goal percentages, daily suggestions, or “Today I Will” goals to achieve. Instead, I continued to receive the message of: “Network Unavailable * Your information is saved and will be updated when a connection is available.” At the same time, my friend received her Jawbone UP Move from Amazon, but was unable to pair it to her phone. We both really LOVE this version of the Jawbone UP, as it fits our very active & hands on lifestyle, as paraprofessionals wth special needs children. I also suffer from metal sensitivities, so this pedometer*fitness tracker is truly perfect for me!! PLEASE, help us to rectify these issues!!
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