Every time I place an order with my app for your Hayward store on Mission Blvd, I wait...

GetHuman-sallyjh's customer service issue with Jamba Juice from October 2018

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Help with my Jamba Juice issue
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The issue in GetHuman-sallyjh's own words
Every time I place an order with my app for your Hayward store on Mission Blvd, I wait in line until everyone else has been helped. Is there a point? It was my understanding that placing an order via the app was priority... obviously the manager at this store doesn’t have a clue. Please let me know what the correct protocol is so my exoectations can be met in a timely fashion.*Thank you
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Jamba Juice

Customer service issue
Reported by GetHuman-sallyjh
Oct 20th, 2018 - 2 mons ago
I have an issue with Jamba Juice too
Not resolved
Seen by 3 customers so far
Similar issue to 15 others
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GetHuman-sallyjh started working on this issue
Oct 20th 10:03pm