JailtATM.com Customer FAQ

No, JailATM.com does not currently accept Cash App for deposits or transactions. They only accept credit or debit cards for online transactions. You can make a deposit to an inmate's account using a Visa or MasterCard credit card or debit card. They also allow for deposit at select onsite kiosks using cash. Please ensure to have the necessary payment method available before proceeding with transactions on JailATM.com.

We apologize for the inconvenience you're experiencing. If your payment is not authorized on JailATM.com, it could be due to a few reasons. You might have entered incorrect payment information, there might be issues with your bank, or the inmate's facility might not allow deposits. Ensure your payment details are correct and that there are sufficient funds. If the issues persist, consider reaching out to your bank for further assistance. We suggest trying at a later time if nothing else works as it could be a system glitch that needs to be resolved.

There could be several reasons why you're not receiving messages from an inmate. It could be due to issues with your account, e.g. you may need to update your contact information or your account might have restrictions. The inmate may not have sufficient funds in his or her account to send messages. Or perhaps the inmate is not allowed to contact you due to certain jail rules or regulations, or a block has been placed on their communication. It's important that you check whether your account on JailATM.com is active and up-to-date, and to verify that the inmate has been granted permission to communicate with you and has available funds.

While JailATM.com primarily works online, some facilities might allow other forms of payment like mailing a money order, depending on their policy. However, this varies largely by facility and might also depend on prevailing conditions like lockdowns. We recommend you reach out directly to Yankton County Jail in South Dakota for the most accurate and latest information on alternative ways to add funds to an inmate's account. They can guide you on their acceptable methods of payment based on their specific policies and procedures.

Yes, if you'd like to add funds to an inmate's account via phone, you can do so by calling 1-866-232-1899. This number allows you to directly contact JailATM's automated system, which provides services 24/7. Be ready with your payment information and the identification details of the inmate you wish to send funds to. It's a convenient alternative to online transactions.