I received my beautiful watch yesterday and I set it but it is not working. I read the...

GetHuman-roxabell's customer service issue with JTV.com from September 2018

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I received my beautiful watch yesterday and I set it but it is not working. I read the directions and it seems as if the battery is dead. I love the watch and would like it replaced.
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JTV.com

Customer service issue
Reported by GetHuman-roxabell
Sep 9th, 2018 - a mon ago
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Timeline
GetHuman-roxabell started working on this issue
Sep 9th 7:47am
GetHuman-roxabell confirmed the issue is fixed. Hooray!
Sep 12th 4:30pm