September **** I purchased my son (another) Jpay Tablet.. less than three days he was f...

GetHuman3878109's customer service issue with JPay from November 2019

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The issue in GetHuman3878109's own words
September **** I purchased my son (another) Jpay Tablet.. less than three days he was filing grievances as the (New) tablet would not download from Kiosk PURCHASED programs from prior tablet due to a faulty megabyte issue.. After waiting over alloted time frame from Jpay he was instructed a (FLUSH) was required.. days later it was conducted.. over *** pictures ( I PAID TO SEND) are lost..Games (I PAID FOR PURCHASE) are lost..Tablet NO longer has a keyboard.. crackling sounds which cause black out..other issues can be viewed examing all the complaints filed as instructed.. The response he received concerning last issues from Jpay.. JUST USE THE KIOSK! This mother's response to Jpay : REFUND MY PAYMENT OF FEW CENTS LESS THAN ***.**. I think we have been tolerant enough with your sales and faulty product.. to answer your thoughts as you read.. you can not find one inmate with a Tablet that has **% performance.. I entrust these issues to be settled or Im going to speak with a lawyer.. I am being taken advantage also by your poor products and professionalism.. Awaiting positive Reponse , mother of inmate ******* FLDOC..

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What Do I Do If My Payment Was Declined on Jpay?What Do I Do If I'm Having Problems with My Jpay App?How Do I Recover My Account Access to Jpay?
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JPay

Customer service issue
Reported by GetHuman3878109
Nov 3rd, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 2058 others
0 customers following this

Timeline

GetHuman3878109 started working on this issue
Nov 3rd, 2019 11:02pm