So I set up an email with your services a few days ago ...my email is *****@***.com whi...

GetHuman2237033's customer service issue with JPay from February 2019

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The issue in GetHuman2237033's own words
So I set up an email with your services a few days ago ...my email is *****@***.com which was accepted because I sent an email to a friend of mine in Canyon City territorial by the name of Sergio Tito Rivera number *****. And I received a voicemail from a stranger stating that I am using her email fraudulently through the JPay services when my Gmail is printed just as it is above on my phone yet I am unable to receive emails or any information on how to change the password yet your company still accepted my email as valid and allowed me to send and purchase stamps to one of your inmates. I don't know what's going on I don't know who is right or who is wrong and I really don't care I just wish for this issue to be resolved I wish to make contact with Sergio Rivera. You may reach me at *** * * * **** my address is **** Iris st apt. ** Lakewood Colorado *****. Now if you sent this email to Sergio and he has tried to contact me obviously he won't be able to so I'm wondering what makes this email so invalid do I need to remove something add something or just make up a new email account and if you could let him know what is going on I would greatly appreciate this. , sincerely, Tammy Lynn Mora

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JPay

Customer service issue
Reported by GetHuman2237033
Feb 18th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 522 others
0 customers following this

Timeline

GetHuman2237033 started working on this issue
Feb 18th, 2019 11:44pm

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