Just spent * days putting up are new intex above ground pool we bought from target a f...

GetHuman737365's customer service issue with Intex Recreation from June 2018

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Just spent * days putting up are new intex above ground pool we bought from target a few days ago. Its ** ft by **" tcin* ********. Order * *************. Started filling it around *pm tonight. Stayed in yard and fixed the legs as it was filling. The legs have to be pulled out every so often until the water reaches a certain level. When the water reach that level I went inside my house to take a shower when I came back out ** minutes later to check on the water level I noticed down on the ground almost underneath some moisture. As I walked around a pool with a flashlight I seen if there was any other spots like that I found one on the opposite side and realized the seal where the floor connects to the wall of the liner what's leaking. It was also leaking in a few other spots I took a video of it. Safe to say we're definitely on happy we spent two days preparing it we spent extra money on the gorilla padding that goes underneath the pool and protects it from getting punctured by anything we spent money on dirt and leveler to make sure the ground was prepared just right besides all that and the fact that took * days to get ready to fill and now because it's so late tomorrow we have to drain it take it down take it apart try to stuff it back in a box and return it me and my wife are very unhappy and we want to know besides in exchange how we will be compensated or giving a refund back on top of the exchange for our time and money

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Intex Recreation

Customer service issue
Reported by GetHuman737365
Jun 1st, 2018 - 4 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 648 others
0 customers following this

Timeline

GetHuman737365 started working on this issue
Jun 1st, 2018 3:13am

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