So I have had my instagram account since ****, with an email address that I have had si...

GetHuman-loudench's Recover Account issue with Instagram from April 2020

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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-loudench's own words
So I have had my instagram account since ****, with an email address that I have had since that time as well, bearly use and changed email address because it always tells me to verify but clearly I don’t remember my last messages sent since ****. So now I was on instagram and wanting to log in on an app called clear instagram to unblock someone that blocked me, I forgot my password and tried a couple times and now it’s saying challenge*required pretty much saying that it’s not my account and that I have to verify my account with the account that I had since **** that J don’t even use anymore. And since I would like Facebook with instagram now it’s not letting me either. Facebook or your team sent me a message saying to send a picture of myself with a code my full name and my username. I hope I can recover my email and try and switch the email to my new one, I have so many memories on there and pictures I don’t want to lose! Please help.

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Instagram

Recover Account issue
Reported by GetHuman-loudench
Apr 26th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 37378 others
0 customers following this

Timeline

GetHuman-loudench started working on this issue
Apr 26th 1:17am
GetHuman-loudench indicated the issue is not fixed yet.
Apr 26th 9:26am
GetHuman-loudench indicated the issue is not fixed yet.
Apr 26th 9:38am

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