I have not used my instagram account in years but it still exists. I just found out th...

GetHuman-tashyaty's Hacked or Disabled Accounts issue with Instagram from December 2019

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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-tashyaty's own words
I have not used my instagram account in years but it still exists. I just found out that a page was created recently using my name and a profile photo of me. I no longer have access to the my account because I don’t remember any of the information. My daughter who is still on Instagram asked me about an inbox I sent and I told her that it wasn’t me. She began to question the impersonator and was blocked. My other children began to use their accounts to access the account and found that the impersonator is following people from my other account and making contact as me. This happened yesterday.

GetHuman-tashyaty did not yet indicate what Instagram should do to make this right.

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Hacked or Disabled Accounts issue
Reported by GetHuman-tashyaty
Dec 15th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 27794 others
0 customers following this


GetHuman-tashyaty started working on this issue
Dec 15th, 2019 6:00pm