Dear support team**I have had my Instagram account blocked or temporarily disabled and...

GetHuman-lrpicc's customer service issue with Instagram from December 2019

Help with my Instagram issue
The issue in GetHuman-lrpicc's own words
Dear support team**I have had my Instagram account blocked or temporarily disabled and the only way to gain access back into it is to enter the email or phone number I used to open the account, however these are both old as I forgot to update the phone number or change the email address in the system. **Please help me in retrieving this infofmation*gaining access back into my account!**Kind regards,**Luciana

GetHuman-lrpicc did not yet indicate what Instagram should do to make this right.

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Instagram

Customer service issue
Reported by GetHuman-lrpicc
Dec 12th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 27524 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman-lrpicc started working on this issue
Dec 12th, 2019 3:52pm
GetHuman-lrpicc confirmed the issue is fixed. Hooray!
Dec 12th, 2019 9:43pm
GetHuman-lrpicc confirmed the issue is fixed. Hooray!
Dec 12th, 2019 9:44pm
GetHuman-lrpicc confirmed the issue is fixed. Hooray!
Dec 14th, 2019 10:44am