Yesterday, I did a * in * instacart order at Walmart, I forgot my card and I didn’t rea...

GetHuman-hayleevc's Refund issue with Instacart from September 2020

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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
Top Tip from another customer
Unless the fine print of the Living Social coupon says anything else, users are able to get a refund within 14 days of the purchase.
The issue in GetHuman-hayleevc's own words
Yesterday, I did a * in * instacart order at Walmart, I forgot my card and I didn’t realize Walmart doesn’t have Apple Pay which is what I normally pay with. I tried to cancel the order and it kept bringing me back to the checkout menu. I even asked my mother who I referred to as a shopper and she tried to help. I ended up paying with my credit card and requested a reimbursement when I got home. It was denied because “it doesn’t match the order” the receipts are the exact ones I got from the order so I don’t understand. I am a ** year old part time worker and college student and I use this app to help pay off bills. Yesterday I paid more than what I received for working. I just want my money back so I can pay my bills and get out of debt. Please, I will re send the receipts and bank proof if I have to. I shouldn’t be treated like this at a company I’ve been loyal to and have referred many many people to. I just need my money back that is all.

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Instacart

Refund issue
Reported by GetHuman-hayleevc
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 16221 others
0 customers following this

Timeline

GetHuman-hayleevc started working on this issue
Sep 29th, 2020 6:07pm
GetHuman-hayleevc indicated the issue is not fixed yet.
Sep 29th, 2020 10:52pm