I placed a grocery order last night and did not receive most of the items I wanted and...

GetHuman-beccasor's Refund issue with Instacart from June 2020

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The issue in GetHuman-beccasor's own words
I placed a grocery order last night and did not receive most of the items I wanted and the few I did receive were damaged. I was trying to cook dinner and was unable to because the replacements I asked for in the chat for some items were not delivered as well as the replacements I specifically denied wanting and asked for a different replacement were delivered. In the end I was happy with absolutely nothing that I got out of this order and especially disappointed with my customer service experience yesterday. I asked for a full refund and was barley granted a *th of what I had paid. That is not even close to acceptable. I want a full refund for my inconvenience and for none of my items being in good condition as well as me not being able to complete what I needed because I was not correctly provided the service that I needed to feed myself.

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Instacart

Refund issue
Reported by GetHuman-beccasor
Jun 24th, 2020 - 8 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 19412 others
0 customers following this

Timeline

GetHuman-beccasor started working on this issue
Jun 24th, 2020 5:20pm

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