We placed an order this afternoon for delivery. For * hours, I went back and fourth wit...

GetHuman4874404's Refund issue with Instacart from May 2020

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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
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Unless the fine print of the Living Social coupon says anything else, users are able to get a refund within 14 days of the purchase.
The issue in GetHuman4874404's own words
We placed an order this afternoon for delivery. For * hours, I went back and fourth with our delivery driver regarding items he kept trying to refund that I asked for replacements for. **The order was finally dropped off and it was a mess. We had half a dozen items we never had on our order list - Poor replacement for items for example we ordered * pound of chicken thighs and received * pounds of chicken breast, tomato sauce instead of diced tomatoes etc. **Instead of replacing items I specifically picked out a replacement for, he refunded the items. I’ve ended up with my order being half of what I ordered and the other half items I didn’t order. **I’m unable to prepare any of the meals*recipes I purchased and have lots of items I don’t know what to do with.

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Instacart

Refund issue
Reported by GetHuman4874404
May 27th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 19054 others
0 customers following this

Timeline

GetHuman4874404 started working on this issue
May 27th, 2020 2:45am

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