Hello, I received my grocery order from Publix in Tamarac, Fl. I order on a weekly bas...

GetHuman-regorgre's Refund issue with Instacart from April 2020

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The issue in GetHuman-regorgre's own words
Hello, I received my grocery order from Publix in Tamarac, Fl. I order on a weekly basis for muself and also place orders for my father and brother periodically. Today, the store did not have the * Stouffer's Classic Turkey dinners and I listed another Stouffer's turkey dinner if replacements were needed. The shopper purchased * large, ** oz. Stouffer's Classic Italiano family dinners instead. I communicated with the shopper * different times advising him that I did not want these dinners. The dinners were purchased and delivered to me. When in person, I advised the shopper of this whole situation. The shopper advised that he did not get these messages. Two of my texts were when I was online and the third was from my cell phone. I am very disappointed as I do not eat this type of food* I would like to be refunded for this in the amount of $**.** as each dinner was $*.**. Otherwise, the delivery was okay. Thank you very much.

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Refund issue
Reported by GetHuman-regorgre
Apr 23rd, 2020 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 15184 others
0 customers following this


GetHuman-regorgre started working on this issue
Apr 23rd, 2020 1:19am
GetHuman-regorgre indicated the issue is not fixed yet.
Apr 23rd, 2020 4:00pm
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Apr 23rd, 2020 4:00pm