Not happy that instacart prefers a diner club card, and not my visa card, which happens...

GetHuman3454311's customer service issue with Instacart from August 2019

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The issue in GetHuman3454311's own words
Not happy that instacart prefers a diner club card, and not my visa card, which happens to be a prepaid, which is unfair and discriminatory as *. it is linked directly to a checking account which has a routing no. and an account no. so you get the money up front v. *-* days. I currently don't have any money on my credit cards, but i have funds in my checking account and cannot get food due to this discriminatory practice, the guy in customer service says they are working on it, however, this should have been an option from day *. Seriously, a diner plus card has more priority than a prepaid card? If Aldi, Acme, BJS, etc and other retailers are able to accept the prepaids at the actual locations why didn't it transfer over to Instacart? Not a very smart move, it's **** get with it as not everyone wants has or can use a credit card when ordering food.

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Instacart

Customer service issue
Reported by GetHuman3454311
Aug 20th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 3632 others
0 customers following this

Timeline

GetHuman3454311 started working on this issue
Aug 20th, 2019 2:52pm

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