Not happy that instacart prefers a diner club card, and not my visa card, which happens...

GetHuman3454311's customer service issue with Instacart from August 2019

Help with my Instacart issue
First: share to improve GetHuman3454311's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3454311 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home and Billing Address
The issue in GetHuman3454311's own words
Not happy that instacart prefers a diner club card, and not my visa card, which happens to be a prepaid, which is unfair and discriminatory as *. it is linked directly to a checking account which has a routing no. and an account no. so you get the money up front v. *-* days. I currently don't have any money on my credit cards, but i have funds in my checking account and cannot get food due to this discriminatory practice, the guy in customer service says they are working on it, however, this should have been an option from day *. Seriously, a diner plus card has more priority than a prepaid card? If Aldi, Acme, BJS, etc and other retailers are able to accept the prepaids at the actual locations why didn't it transfer over to Instacart? Not a very smart move, it's **** get with it as not everyone wants has or can use a credit card when ordering food.

GetHuman3454311 did not yet indicate what Instacart should do to make this right.

How GetHuman3454311 fixed the problem

We are waiting for GetHuman3454311 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Instacart customer problems.
How do I report a problem with my Instacart order?How do I get a refund from Instacart?
Do you have a customer issue as well?
We can help you get Instacart's attention and get better help faster. Tap below to get started.
Having Instacart issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman3454311
Aug 20th, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 3632 others
0 customers following this


GetHuman3454311 started working on this issue
Aug 20th, 2019 2:52pm