I had a very disappointing experience with Instacart yesterday. We placed an order (for...

GetHuman-zackfog's Refund issue with Instacart from April 2019

32 views | 2538 similar | 1 following
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The issue in GetHuman-zackfog's own words
I had a very disappointing experience with Instacart yesterday. We placed an order (for ** items) at *.** AM promising delivery between *-* PM, as this was going to include my family's dinner. Finally, we got notification that our order was delayed by * hours, and when it finally arrived at *.**, it contained a total of * items. We didn't receive **% of our order. My wife is * *** months pregnant, we had just put our son down for bed, and here it was *.** and we didn't get what we ordered and had to settle things down at the house and run out to pick up dinner lat minute. This is not the first time this has happened to us either. We plan our day around when we'll have our food, and unfortunately we're not able to rely on Instacart for that.

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Instacart

Refund issue
Reported by GetHuman-zackfog
Apr 23rd, 2019 - 2 years ago
Fixed
Seen by 32 customers so far
Similar issue to 2538 others
1 customer following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home and Billing Address

Timeline

GetHuman-zackfog started working on this issue
Apr 23rd, 2019 1:08pm
GetHuman-zackfog indicated the issue is not fixed yet.
Apr 23rd, 2019 1:09pm
GetHuman-zackfog indicated the issue is not fixed yet.
Apr 24th, 2019 1:50pm
GetHuman-zackfog indicated the issue is not fixed yet.
Apr 26th, 2019 2:29pm

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