Hi this Lisa Wehr, *I'm sitting in a store getting batches from them, two large ones an...

GetHuman-wehrru's customer service issue with Instacart from October 2018

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The issue in GetHuman-wehrru's own words
Hi this Lisa Wehr, *I'm sitting in a store getting batches from them, two large ones and I'm unable to accept the order. I needed those batches for work. I had already restarted my cell, I swiped the app closed, nothing worked. I checked app issues, nothing wrong. I have great wifi connection here, never a problem. The accept button stayed grey. The shopper help website is down. I'm super annoyed I lost those batches and they were not my issues from my end. It will look like I didn't accept them or my batch rate will go down. I don't care too much about that but I care about the money lost and they were convenient to where they were going, I could see all the info but I couldn't accept them. I know you'll just send me an email saying sorry that happened to you we will pass on the information and thank me for my feed back. Don't bother sending the automated email if you can stop it. It will o my remind me of the lost batches.

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Customer service issue
Reported by GetHuman-wehrru
Oct 31st, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1223 others
0 customers following this


GetHuman-wehrru started working on this issue
Oct 31st, 2018 12:02am

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