Hello, *My order was delivered incomplete. I was charged for many perishable items that...

GetHuman1345736's customer service issue with Instacart from October 2018

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The issue in GetHuman1345736's own words
Hello, *My order was delivered incomplete. I was charged for many perishable items that I need but were not delivered. From Fairway on *****, Tami D did a great job shopping, however, whoever delivered did not send a message that they were on the way and only brought some of the bags. My son accepted the bags but did not know what was ordered to tell the person that they are missing items. Additionally, the driver came back * time because he forgot to give a bag. But I am still missing *** of my order! (* lbs go ground beef, * frozen amy's mac n cheese, * gallon of milk, * yo crunch yogurts, fresh cilantro, * packages of frozen spinach, tempted cream cheese, and * packages of Tirat Pre-sliced Roasted Turkey.) This is over $*** worth of groceries. Please contact me as soon as possible. I would like to try and get these groceries before they spoil if the driver is driving around with them. This is extremely frustrating that no one can be reached. If this is not resolved quickly, I would like my order refunded and the $**.** tip for the driver refunded.

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Customer service issue
Reported by GetHuman1345736
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 1067 others
0 customers following this


GetHuman1345736 started working on this issue
Oct 15th, 2018 3:01am

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