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Indianapolis Power & Light Co Customer FAQ

Top Answers & How-to Guides

What is Indianapolis Power & Light Co's Phone Number?

The question we are asked most often is about how to talk to Indianapolis Power & Light Co customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the current energy efficiency rebates and incentives?

Indianapolis Power & Light Co offers a wide range of energy efficiency rebates and incentives to encourage customers to reduce their...
Ask any question you have about Indianapolis Power & Light Co customer service, get an answer now.
Contact Indianapolis Power & Light Co customer service

Outages

How do I report a power outage?

To report a power outage, customers can contact our customer service team through various methods such as phone, website, or mobile...
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What should I do if I smell gas?

If you smell gas, immediately leave the area and avoid using any electronic devices, lights, or open flames. Do not attempt to locate...
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Billing

How can I view and pay my bill online?

You can view and pay your bill online by logging into your account on our website. Once logged in, you will be able to access your...
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How do I sign up for automatic bill payment?

Customers can sign up for automatic bill payment through their online account portal or by calling customer service. Simply provide...
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How can I enroll in paperless billing?

To enroll in paperless billing with Indianapolis Power & Light Co, simply log in to your online account and navigate to the billing...
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What are the payment options available?

Indianapolis Power & Light Co offers multiple payment options for the convenience of our customers. You can choose to make payments...
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Services

How do I start or stop service?

To start or stop service with Indianapolis Power & Light Co, you can easily submit your request online or by contacting our customer...
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Repairs

How can I request a street light repair?

To request a street light repair, you can typically contact your local utility company or report the issue through their website. Be...
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Plans

What are the different rate plans offered?

Indianapolis Power & Light Co offers various rate plans to cater to different customer needs. The company offers a standard residential...
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Programs

What are the energy-saving programs available?

At Indianapolis Power & Light Co, we offer a range of energy-saving programs to help our customers conserve energy and reduce their...
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Rebates

What are the current energy efficiency rebates and incentives?

Indianapolis Power & Light Co offers a wide range of energy efficiency rebates and incentives to encourage customers to reduce their...
Read more

Help me with my Indianapolis Power & Light Co customer service issue

Ask any question you have about Indianapolis Power & Light Co customer service. We will do our best to get you answers right away.
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