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EPPICard Customer FAQ

Top Answers & How-to Guides

What is EPPICard's Phone Number?

The question we are asked most often is about how to talk to EPPICard customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I transfer funds from my Indiana Visa Debit Card to a bank account?

No, you cannot transfer funds directly from your Indiana Visa Debit Card to a bank account. The Indiana Visa Debit Card is specifically...

How long does it take to receive a replacement card?

The timeframe for receiving a replacement card through the Indiana Visa Debit Card Program (EPPICard) varies depending on certain factors....
Ask any question you have about EPPICard customer service, get an answer now.
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Overview

What is the Indiana Visa Debit Card Program (EPPICard)?

The Indiana Visa Debit Card Program, also known as EPPICard, is a government-sponsored initiative that offers an alternative way for...
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Usage

Can I use my Indiana Visa Debit Card outside of Indiana?

Yes, you can use your Indiana Visa Debit Card outside of Indiana. The card is a Visa debit card, which means it can be used at any...
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ATM Withdrawal

Can I withdraw cash from an ATM using my Indiana Visa Debit Card?

Yes, you can withdraw cash from an ATM using your Indiana Visa Debit Card. The Indiana Visa Debit Card is designed to provide convenient...
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Fees

What fees are associated with the Indiana Visa Debit Card?

The fees associated with the Indiana Visa Debit Card, offered through the EPPICard program, are minimal and vary based on the transaction...
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Transfers

Can I transfer funds from my Indiana Visa Debit Card to a bank account?

No, you cannot transfer funds directly from your Indiana Visa Debit Card to a bank account. The Indiana Visa Debit Card is specifically...
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Restrictions

Are there any restrictions on how I can use my Indiana Visa Debit Card?

Yes, there are certain restrictions on how you can use your Indiana Visa Debit Card. The card is primarily intended for electronic...
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Replacement Card

How long does it take to receive a replacement card?

The timeframe for receiving a replacement card through the Indiana Visa Debit Card Program (EPPICard) varies depending on certain factors....
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Help me with my EPPICard customer service issue

Ask any question you have about EPPICard customer service. We will do our best to get you answers right away.
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