Hi,I am an idea-vodafone customer.*Am facing an issue that the mobile number i use i.e...

GetHuman3946719's customer service issue with Idea Cellular from July 2020

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The issue in GetHuman3946719's own words
Hi,I am an idea-vodafone customer.*Am facing an issue that the mobile number i use i.e, **********...has been deactivated.I had an outstanding amount of Rs.**** even though i informed the customer care service that i will be clearing all the dues with this month bill,but still they deactivated my number.This is really not the right service you provide.When your customer says he will clear all the dues,why is there a need to deactivate the sim card.Since this is a lockdown situation,i cannot go to my nearest idea store.So i kindly request you to re-activate my sim card.Also i am a Patient getting treatment for covid-**..i cannot go to my nearest store.So i kindly request you to activate my sim card.I expect a good reppy from you and i hope you resolve my issue soon.Thank you!*My idea-vodafone mobile number : **********

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Idea Cellular

Customer service issue
Reported by GetHuman3946719
Jul 23rd, 2020 - 9 months ago
Not resolved
Seen by 27 customers so far
Similar issue to 718 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman3946719 started working on this issue
Jul 23rd, 2020 11:36pm
GetHuman3946719 indicated the issue is not fixed yet.
Jul 23rd, 2020 11:38pm
GetHuman3946719 indicated the issue is not fixed yet.
Jul 24th, 2020 12:19pm

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