Vanessa Vela*Booking number kc*sqy*Flight ****CDGFI******Bag tag *FI ********I've been...
GetHuman785040's customer service issue with Icelandair from June 2018
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The issue in GetHuman785040's own words
Vanessa Vela*Booking number kc*sqy*Flight ****CDGFI******Bag tag *FI ********I've been saving for the world cup **** from the last couple of years. I took a flight from KEF airport Flight *FI *** which landed on June **th at **:**PM at CDG airport in Paris , I've waited for my luggage an hour an a half just to realize it was left behind on KEF airport. Since I couldn't find my luggage I went to baggage claim and as for now I haven't got any e-mail in regards my claim. Due to this inconvenience I lost my connecting flight to Russia and I've been stranded in Paris with no luggage, no clothes, no visa to enter to Russia and Icelandair haven't been helpful for me to resolve this issue. On June **th I called at *AM and the lady I spoke with was nice and gave me a reference number *CDGFI***** and confirmed I was going to receive my luggage in the hotel I'm staying in Paris, it's **:**PM and I'm still with no clothes no visa and no answer from the airline. I've been trying to reach the airlines * times, they hung up on me twice and the waiting time on the phone is an hour an a half, I hope you can understand my frustration. Please someone help me I can't afford this unexpected expenses anymore.*Bag tag *FI ******
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