Vanessa Vela*Booking number kc*sqy*Flight ****CDGFI******Bag tag *FI ********I've been...

GetHuman785040's customer service issue with Icelandair from June 2018

Help with my Icelandair issue
The issue in GetHuman785040's own words
Vanessa Vela*Booking number kc*sqy*Flight ****CDGFI******Bag tag *FI ********I've been saving for the world cup **** from the last couple of years. I took a flight from KEF airport Flight *FI *** which landed on June **th at **:**PM at CDG airport in Paris , I've waited for my luggage an hour an a half just to realize it was left behind on KEF airport. Since I couldn't find my luggage I went to baggage claim and as for now I haven't got any e-mail in regards my claim. Due to this inconvenience I lost my connecting flight to Russia and I've been stranded in Paris with no luggage, no clothes, no visa to enter to Russia and Icelandair haven't been helpful for me to resolve this issue. On June **th I called at *AM and the lady I spoke with was nice and gave me a reference number *CDGFI***** and confirmed I was going to receive my luggage in the hotel I'm staying in Paris, it's **:**PM and I'm still with no clothes no visa and no answer from the airline. I've been trying to reach the airlines * times, they hung up on me twice and the waiting time on the phone is an hour an a half, I hope you can understand my frustration. Please someone help me I can't afford this unexpected expenses anymore.*Bag tag *FI ******
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Customer service issue
Reported by GetHuman785040
Jun 14th, 2018 - 9 mons ago
I have an issue with Icelandair too
Seen by 7 customers so far
Similar issue to 159 others
0 customers following this
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GetHuman785040 started working on this issue
Jun 14th, 2018 7:21pm
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Jun 14th, 2018 7:23pm
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Jun 14th, 2018 7:23pm
GetHuman785040 shared this issue with others over email
Jun 14th, 2018 7:25pm
GetHuman785040 indicated the issue is not fixed yet.
Jun 14th, 2018 9:26pm