My clients Diana Alba and Angelo Rossano rec. locater *RZCCMX traveling IB***** on...
GetHuman946479's customer service issue with Iberia Airlines from August 2018
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The issue in GetHuman946479's own words
My clients Diana Alba and Angelo Rossano rec. locater *RZCCMX traveling IB***** on **** and IB***** on **** have to cancel their flights because Mr. Rossano is having health issues and has fluid on his heart and the doctor said he cannot fly. He will be having many medical procedures and absolutely cannot fly. **The clients live in Italy and they can get a letter from his doctor saying he cannot fly. Their flights were from Rome to Greece round trip.**The airfare was $***.** USD each and they are requesting a refund of their airfare due to illness. **Clients called Iberia and spoke to Felipe in reservations and he told them they would get a full refund due to illness.**Can you please assist me? I do not want to cancel the record until I hear from you.**Thank you for your help. Pat Enriquez
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