I have called in august to get an address change for my retirement benefits check , the...

GetHuman1472416's customer service issue with IBM from November 2018

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The issue in GetHuman1472416's own words
change address ... I have called in august to get an address change for my retirement benefits check , they said no problem ur next check will come to new address , check has gone to old address every time and I have tried to get address change from phone no on muy check stub , to no avail , stayed on hold a good ** minutes waiting while being transfered several times to be put on hold . again , I still cant get it done , I need my check to come on first to pay rent it hasnt , its been late because it goes to old address first .then transfered to the new . address , send me a phone no to call to get this address change or please do it here **** Ashley Oaks Dr. Lexington Ky .***** thanks helene brumback , husbands name robert l.brumback previous address *** felix dr georgetown ky *****

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yes different phone nos
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Customer service issue
Reported by GetHuman1472416
Nov 2nd, 2018 - 4 years ago
Not resolved
Seen by 28 customers so far
Similar issue to 55 others
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GetHuman1472416 started working on this issue
Nov 2nd, 2018 6:15pm