I have multiple cases open with you guys on my tractor. Battery and Tire. I just paid...

GetHuman4963981's Technical support issue with Husqvarna from June 2020

Help with my Husqvarna issue
First: share to improve GetHuman4963981's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4963981 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman4963981's own words
I have multiple cases open with you guys on my tractor. Battery and Tire. I just paid ** bucks to replace my battery because your vendor put a bad battery in it. My tractor is less than * year old.**Question Reference * ******-******** Date Created: ********** **:** PM* Date Last Updated: ********** **:** PM* Status: Unresolved**I have two cases for the same issue. Bad Battery and Flat tire at purchase. Purchased online at Mowers Direct on September **, ****. THis tractor is one problem atfter the next. First I developed a flat tire immediately after purchase, I suspect a nail from the crate when loaded. Next after * months I developed a dead battery. I opened a original case (Question Reference * ******-******) on April **, **** and was told to take it to service center for resolution. I took tractor to Watkins (recommended) on Friday June *, ****, Got a call and Watkins said it was a bad battery and charged me $** bucks and told me to get with Husqvarna to get money back. I paid so I could get mower and at least ensure your vendor got paid. I expect a full refund for the battery. I will fix tire with tube. Please advise how to get repaid!

GetHuman4963981 did not yet indicate what Husqvarna should do to make this right.

How GetHuman4963981 fixed the problem

We are waiting for GetHuman4963981 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Husqvarna's attention and get better help faster. Tap below to get started.
Having Husqvarna issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Husqvarna

Technical support issue
Reported by GetHuman4963981
Jun 17th, 2020 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 160 others
0 customers following this

Timeline

GetHuman4963981 started working on this issue
Jun 17th 5:44pm