I have a Husqvarna *** x-Torq chainsaw. The Model No. is *** ****** and S*N is...

GetHuman-wwojtowi's customer service issue with Husqvarna from October 2018

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The issue in GetHuman-wwojtowi's own words
I have a Husqvarna *** x-Torq chainsaw. The Model No. is *** ****** and S*N is **** **** ***.**It has an **” bar, No. *******-*** *.***” pitch, *.***” gauge, and ** link. I believe that is a HLN ***-**.**The chain has the number ** stamped on the links. I am guessing that it is a H** chain**I am interested in identifying the chain number. Also, I am interested in identifying the right roller file guide and where and how I can obtain one.***Referencing the “Operator’s Manual ***, ***e, ***, ****e”* ******-** Rev * ****-**-** on Page ** of the English version.**From the “Guide bar and saw chain combinations” the Drive Link Thickness choices are *.***” and *.***”, but the choices of Type are H**, H** and H**. There is no H**. What is the correct chain number?**From the “Saw chain filing and file gauges” the H** roller file guide number is *******-** and the H** and H** roller file guide is No. *******-**. There is no H**. I have a roller guide for the H** and it is too tight to fit on the chain. What is the correct roller file gauge number?**Where can I purchase this roller file guide?**Thank you.**You can respond by email at your convenience.***Regards,**Walt Wojtowicz***** Duanesburg Churches Rd*Delanson, NY ********* ***-**********@***.com
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Husqvarna

Customer service issue
Reported by GetHuman-wwojtowi
Oct 16th, 2018 - 2 mons ago
I have an issue with Husqvarna too
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GetHuman-wwojtowi started working on this issue
Oct 16th 5:31pm