HNB doesn't want customers to come in to branch

GetHuman-marcliep's customer service issue with Huntington National Bank from October 2018

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The issue in GetHuman-marcliep's own words
Make a deposit ... Evidently branch has security doors so * person can enter at a time. I waited * minutes to get in because some other person could not get in and another * to get out when there was no one else. No one offered to help. Typical poor customer service and cost cutting, used to have security hold door open. Extremely frustrating especially for us disabled. Seems HNB could not care less about customers and really doesn't want anyone to come in. This was at Bexley branch, used to be friendly and helpful, not so any more. Will have to find another branch or if they are all this way another bank
Customers expect to be able to get in thru the front door without hassle
Take the security doors out and replace with a real caring person instead of robocop
Have been a customer for ** years. Expected friendlier treatment
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Huntington National Bank

Just enter branch to make deposit
Customer service issue
Reported by GetHuman-marcliep
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 99 others
0 customers following this


GetHuman-marcliep started working on this issue
Oct 16th, 2018 8:01am