You cancelled me on ********, unbeknownst to me. I didn't receive any letters regardin...

GetHuman-hypnogrl's Overcharge/Strange charge issue with Humana Prescription Drug Plan from September 2020

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The issue in GetHuman-hypnogrl's own words
You cancelled me on ********, unbeknownst to me. I didn't receive any letters regarding this. I was told the last day I could have renewed my account, the "window" was ********. Think about that for a moment. The conversation I had with customer service in February would have been hilarious had it not been for my insurance being cancelled. It was reminiscent of Abbot and Costello's "Who's on First" classic bit. *To add insult to injury, I paid Humana $**.** on January **, ****, again because I didn't know you'd cancelled my account.*So here's the deal: I am ready to purchase a Medicare Part D plan again. What I need to know is how much it is and when does coverage begin? I'm shopping around. Would you apply the $**.** to my premiums? My old number is: H******** and my name is Katie L. Evans, birthdate *.**.****. Please respond to the email below ASAP.*Thank you,*Katie

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Humana Prescription Drug Plan

Overcharge/Strange charge issue
Reported by GetHuman-hypnogrl
Sep 22nd, 2020 - 4 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 26 others
0 customers following this

Timeline

GetHuman-hypnogrl started working on this issue
Sep 22nd, 2020 4:10pm