A while back my brother signed up for a free trial on hulu. He did this with our dad's...

GetHuman-feltonlo's customer service issue with Hulu from October 2018

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The issue in GetHuman-feltonlo's own words
A while back my brother signed up for a free trial on hulu. He did this with our dad's work card. He said that he had already canceled so my parents thought nothing else of it. Its been about six months and hulu has charged each month for the service. My brother said after that he called hulu and canceled the free trial * times over the last * month's. Him nor any other member of my family has used the service. You can tell this if you check the active use of the service from our end. As I said, weve been charged repeatly for the past * or * months and we havent used the service once since the free trial. This in itself, is a good enough reason to request a refund for all the months we have been charged. My family is low income and we live day to day so this money is much needed in other ways to help support my family. Since we havent used the service and thought the service was canceled multiple times, we should get a refund for all the months we didnt use the hulu service. The service was created using the email feltonlocklear@gmail or *****@***.com. it is the one running for the past * or * months
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Hulu

Customer service issue
Reported by GetHuman-feltonlo
Oct 14th, 2018 - 2 mons ago
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Seen by 6 customers so far
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GetHuman-feltonlo started working on this issue
Oct 14th 7:12pm