On ****** my **-year-old grandson, Gavin Westfall, intended to sign up for a short free...

GetHuman-mwestfal's customer service issue with Hulu from October 2018

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The issue in GetHuman-mwestfal's own words
On ****** my **-year-old grandson, Gavin Westfall, intended to sign up for a short free trial on HULU. Of course, he forgot to cancel it in time, and onto his social security account card came a charge of $**.**. I don't know how many months he supposedly signed up for, but when I saw this amount on his account statement, I told him to cancel it right away. Online screen told him it could be cancelled by mid October, I believe. The info I have on this on the U.S. Eagle credit union account follows: "Withdrawal VISA check card HLU*HULU, *******-U HULU.COM*BILL CA Date ******* * XXXXXX**** * ****"*Because my grandson is underage to have made such an agreement with HULU, I would like whatever your lowest monthly offer was on ****** to pay for this one month only use of HULU, like $*.** or close. I would like the remainder of the $**.** credited back to Gavin Westfall's account ASAP. Please email me soon to *****@***.com or call ***-***-****. Thank you.
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Hulu

Customer service issue
Reported by GetHuman-mwestfal
Oct 11th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 22426 others
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Timeline
GetHuman-mwestfal started working on this issue
Oct 11th, 2018 5:48pm