My name is Terra Stanley. I have a subscription to Hulu. I cannot access it. The last t...

GetHuman-terrast's customer service issue with Hulu from October 2018

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The issue in GetHuman-terrast's own words
My name is Terra Stanley. I have a subscription to Hulu. I cannot access it. The last time I accessed my account, my login ID was *****@***.com**I successfully logged in the other day w that login ID. When I did, I renewed my account. After I paid a large sum of money to turn my account back on, I was able to access all my programs. I subscribe to Hulu Live TV w commercials. *However, it is currently charging me $*.** for limited commercials even though that is not correct. *Also, I did this from my TV in my bedroom. It is trying to change my home base. I said yes. This is my home base. I authorized it to change it but it could not. Now I need help to access live tv from my new homebase *I also went to account settings. I changed my email address. My old email address is *****@***.com. my new email address is* *****@***.com*But the new email address I entered was incorrect. What I incorrectly entered was *****@***.com*I had to figure this out because I cant get my login I'd mailed to me, not the password.*So now, because if my mistake, I cant login to set my homebase, I cant chat because I simply cannot login. I also cant change my login. It wont email me.

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Customer service issue
Reported by GetHuman-terrast
Oct 11th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 22234 others
0 customers following this
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Last 4 digits of Social Security number
Email address on the account
Phone number on the account


GetHuman-terrast started working on this issue
Oct 11th, 2018 9:15am