My last hotel stay, booked using my hotwire account, was at a hotel OYO in Dallas off o...
GetHuman2225009's customer service issue with Hotwire from February 2019
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The issue in GetHuman2225009's own words
My last hotel stay, booked using my hotwire account, was at a hotel OYO in Dallas off of LBJ and coit. It was terrible. The hotel in it's entirety was under heavy heavy construction which meant noxious paint fumes throughout the building and into our room, as well as extremely loud power tools at night all the way through our check out! It was obvious we were the only tenant they had that night and the front desk woman was quite rude. It should not have been available to rent to ANYONE in the condition it was that night! I wasn't given the name of the hotel until I paid, and want my money back or a comped room or the equivalent in points out something.. Anything. It's not right and I feel completely cheated out of my money and peace of mind and as a member I feel that I should have never been given such horrible accommodations.
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