Hello. Going to just tell you what’s going on in my world real quick summary. Hi I am...

GetHuman1817773's customer service issue with Hotwire from December 2018

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The issue in GetHuman1817773's own words
Hello. Going to just tell you what’s going on in my world real quick summary. Hi I am Branden. I met my love of my life * years ago Mr Jake my Jake. We were both disowned by our family. Jake had a past I had a past. But jakes was prescription pain pills due to a bad car accident. Things where good unit July when I found a needle. He recently had a altercation with his family. And ya it was heroin. Will he just passed two weeks ago. I’m heartbroken and lost. But grateful for having the opportunity to experience the love and smiles that Jake gave me. Ok sorry about that. Just needed to say it. So I booked a hotel room with the last *** bucks on my account. Got the extended stay in dtc denver. For two nights. Go to check in. And the front desk lady. She was super kind. Said her systems won’t let her check people in. I said ok I’ll just call Hotwire. Took forever to get through. The rep said he is going to refund me and give me a compensation. I was like awesome. But no. I thought he would help relocate me. And said.l he would need another form of payment. I just spent all the money I had. He said will sir then money will hit on * to * business days. But being a holiday weekend. It won’t hit till end of next week. So leaving me homeless and extremely cold. It’s ** degrees out with no where to go. Can you please help me. I’m to emotionally done. The reservation number is **********. Thank you.

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Customer service issue
Reported by GetHuman1817773
Dec 23rd, 2018 - 3 years ago
Seen by 8 customers so far
Similar issue to 903 others
0 customers following this
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GetHuman1817773 started working on this issue
Dec 23rd, 2018 12:01pm
GetHuman1817773 indicated the issue is not fixed yet.
Dec 23rd, 2018 12:04pm

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