My Hotwire confirmation no. Is ***********My hot rate hotel showed a $** off a booking...

GetHuman1186382's customer service issue with Hotwire from September 2018

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The issue in GetHuman1186382's own words
My Hotwire confirmation no. Is ***********My hot rate hotel showed a $** off a booking above $*** . The final amount shown was $**.** due on payment. Yet when I made the payment I was charged $***.**. I wouldn’t want to book at this rate otherwise as it’s non refundable and on other sites one can get the same rate for a refundable booking. Also it’s bait and switch. I should have got the $** discount.
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Customer service issue
Reported by GetHuman1186382
Sep 23rd, 2018 - 4 mons ago
I have an issue with Hotwire too
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Seen by 4 customers so far
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GetHuman1186382 started working on this issue
Sep 23rd, 2018 7:26am