Please cancel my entire booking

GetHuman-aeathert's customer service issue with Hotwire from July 2018

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The issue in GetHuman-aeathert's own words
Try to get a good nights sleep before my meetings the next day. Impossible! ... The best western hotel where I stayed was horrible. I had to book a different hotel because of back issues with the old mattress. Plus it was so loud because of the layout of the hotel and I am handicapped and I wasn’t able to park near my room so I absolutely need to stay somewhere else. Plus it had some flying bugs in it. Plus they had some flying bugs in it. Please cancel the remainder of my trip.
I need a new mattress in their room! Room ***
Want to get a refund for the remaining three nights
This hotel also had an issue with people drinking beer out on the balcony and I felt safe as a woman who traveled alone. I had to ask hotel clerk to walk me to my door.
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Hotwire

Best western Asheville
Customer service issue
Reported by GetHuman-aeathert
Jul 19th, 2018 - a yr ago
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Seen by 5 customers so far
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GetHuman-aeathert started working on this issue
Jul 19th, 2018 4:38pm