Hello,**I checked into my hotel today in Bruges, Belgium and it was absolutely inhabita...
GetHuman-thevpoet's customer service issue with Hotwire from June 2018
Help with my Hotwire issue
The issue in GetHuman-thevpoet's own words
Hello,**I checked into my hotel today in Bruges, Belgium and it was absolutely inhabitable. It was dirty and had a horrific smell. After I spoke to the reception attendant, she told me that they were under renovations and that’s why the state of the hotel wasn’t up to par. **I had to leave and book another hotel because I could not stay there much less allow my senior mother to sleep in those conditions. **I am incredibly disappointed and disatisfied with this experience. **The Hotwire ad said it was a * star hotel and the reviews did not accurately dictate the current state of the hotel. **I would like to inquire how I may get a full refund as I have lost nearly $*** on a hotel I am not staying in. **Thank you for your help. **Hotel Hans Memling*********** Confirmation *number *Bruges, Belgium*Vanessa Rotondo
GetHuman-thevpoet did not yet indicate what Hotwire should do to make this right.
I have an issue with Hotwire too
How GetHuman-thevpoet fixed the problem
We are waiting for GetHuman-thevpoet to fix the problem and share the solution with the rest of us customers.
Please help with my Hotwire issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.