I got bit by and found bed bugs in my room. checked out early yesterday and drove all...
GetHuman5959921's Problem With a Rental issue with Hotels.com from April 2021
Help with my Hotels.com issue
First: share to improve GetHuman5959921's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5959921 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman5959921's own words
I got bit by and found bed bugs in my room. checked out early yesterday and drove all day to get home (** Hours) and worked hard cleaning, throwing stuff out and sealing to put in hot car before I ever went in my house and washed everything I could in hot water and then hot dry. Ruined * bras and threw out shoes, suitcase, pajamas and a few other things. I believe I should be reimbursed for the suffering I am going through. I took a picture of the bedbug and the bites. I showed the man at the Travelodge and he just blew me off. He says since I paid Hotels.com, it is up to you. I have turned this in to the state of Ohio Fire Marshall, that is issuing a ticket and inspection of the property. I want a refund for both days. I am in pain.
GetHuman5959921 did not yet indicate what Hotels.com should do to make this right.
I have an issue with Hotels.com too
How GetHuman5959921 fixed the problem
We are waiting for GetHuman5959921 to fix the problem and share the solution with the rest of us customers.
Please help with my Hotels.com issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.