I called my hotel that I reserved at * AM and let them know that I wasn’t going to be c...
GetHuman-bcdrisco's customer service issue with Hotels.com from March 2021
2 views | 1856 similar | 0 following
Help with my Hotels.com issue
Next: our robot will wait on hold for GetHuman-bcdrisco to get a Hotels.com rep on the line!
Always use the GetHuman Phone to call Hotels.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-bcdrisco's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bcdrisco may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman-bcdrisco's own words
I called my hotel that I reserved at * AM and let them know that I wasn’t going to be checking in after we went to another part of town I checked in with in their time on their website before ** am she assured me that I wouldn’t be. Charged anything yet this morning I woke up to a $** charge on my account when I called her she said that I need to “pick it up with Hotels.com is their ****“ continue to cuss at me treating me horribly when I only tried to cancel my reservations and was still charged mind Then hung up on me two times before I can even talk to somebody her name is Julie she told me laughing go ahead and call hotels.com because I am the manager here if this is the kind of places that this is affiliated with I want no business at hotels.com but I also want my money back because I should not have been charged begin with I called within plenty of time
GetHuman-bcdrisco did not yet indicate what Hotels.com should do to make this right.
I have an issue with Hotels.com too
How GetHuman-bcdrisco fixed the problem
We are waiting for GetHuman-bcdrisco to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hotels.com customer problems.