Reference Confirmation Number ***************Dear Sir*Madam**. I went with my family a...

GetHuman-drssripa's customer service issue with from October 2018

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The issue in GetHuman-drssripa's own words
Reference Confirmation Number ***************Dear Sir*Madam**. I went with my family as per confirmed booking for checking in. My Ids were photocopied, and we were shown the Twin King beds. **. The property was far below what was shown on the website. Claustrophobic corridors, no natural light, very poor fittings in the washroom with even some tap tops missing, poor linen.**. One large window was shuttered off, and a small window was closed because of mosquitoes- there was no netting.**. I asked for and was shown two other rooms equally bad. In fact there were many rooms vacant.**. Clearly I had no choice but to look for a better place.**: your website clearly showed an inflated picture of the property and amenities.*My cancellation was due the disgraceful conditions of the hotel and the rooms, which should have been known to you*I request you to Reverse all the cancellation charge debited to my credit card.*That would be the least you could do to me for the extreme hassles I as a septuagenarian had to face inspire of advance booking.*Please advise your property manager accordingly.

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Customer service issue
Reported by GetHuman-drssripa
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 398 others
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GetHuman-drssripa started working on this issue
Oct 15th, 2018 6:27pm