On Black Friday I ordered two shirts, one is pink with *D from the Gorillaz and the oth...

GetHuman-zenzely's customer service issue with HotTopic.com from November 2018

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The issue in GetHuman-zenzely's own words
On Black Friday I ordered two shirts, one is pink with *D from the Gorillaz and the other is black with Bendy from Bendy and the Ink Machine. They were both on sale for $**. I put my order in and that was all good but I realized I had ordered as a guest and made a typo in my email address. I wasn’t able to save my tracking number and I’m not sure if there is anything I can do to get my tracking number and*or correct the email. I also noticed that my order was no longer pending in my band but instead it was gone completely? I’m not sure why that is.
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Customer service issue
Reported by GetHuman-zenzely
Nov 27th, 2018 - 9 mons ago
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GetHuman-zenzely started working on this issue
Nov 27th, 2018 4:26pm