I received a TH****WF**** thermostat from a buddy who bought a house and this was the e...

GetHuman1652846's customer service issue with Honeywell from November 2018

2 views
 | 
666 similar
 | 
0 following
Help with my Honeywell issue
Next: our robot will wait on hold for GetHuman1652846 to get a Honeywell rep on the line!
Always use the GetHuman Phone tocall Honeywell. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1652846's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1652846 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman1652846's own words
I received a TH****WF**** thermostat from a buddy who bought a house and this was the exsisting thermostat. He replaced it and gave me the existing thermostat. I have installed the unit but cannot use the app and or the remote functions because it has been previously registered to an unknown former owner of my buddy’s house. I would like to use my new thermostat. I need it unregistered and registered to me so I can enjoy the full functionality of the unit. Please help. *Mac: **D**D*******Mac CRC: ****
GetHuman1652846 did not yet indicate what Honeywell should do to make this right.
I have an issue with Honeywell too
How GetHuman1652846 fixed the problem
We are waiting for GetHuman1652846 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Honeywell's attention and get better help faster. Tap below to get started.
Having Honeywell issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1652846 fixes it.
This email address isn't valid

Honeywell

Customer service issue
Reported by GetHuman1652846
Nov 29th, 2018 - 9 mons ago
I have an issue with Honeywell too
Not resolved
Seen by 2 customers so far
Similar issue to 666 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1652846 started working on this issue
Nov 29th, 2018 2:49pm