I purchased a portable wireless chime & push (RCWL***A). Need to attach to *metal doo...

GetHuman739205's customer service issue with Honeywell from June 2018

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Help with my Honeywell issue
Before contacting them, items GetHuman739205 may need:
Where was the item purchased, Order number (if applicable), and Billing address
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The issue and preferred resolution, in GetHuman739205's own words:
I purchased a portable wireless chime & push (RCWL***A). Need to attach to *metal door. Instruction book says to avoid but on line says OK. What is correct or should I return product? *Thank you.
I trust that Honeywell will make this right and come up with a resolution that is fair.
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Honeywell

Customer service issue
Reported by GetHuman739205
Jun 1st, 2018 - 3 mons ago
I have an issue with Honeywell too
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Seen by 1 customer so far
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Timeline
GetHuman739205 started working on this issue
Jun 1st 5:10pm