We have received no notification of money due or---anything! We booked early--* years...

GetHuman-lindibor's Update Account Info issue with HomeAway.com from September 2020

Help with my HomeAway.com issue
The issue in GetHuman-lindibor's own words
We have received no notification of money due or---anything! We booked early--* years in advance for a * bedroom with pool Sarasota rental Jan. *-**, ****. Reservation ID HA-CYV*V*. Booking status confirmed Feb. **, **** at *:**pm by Chris, customer support. Property Number *********We are more than a little concerned--on two fronts:**. Do we have the rental? and**. If Florida remains in the red zone, can we push this over to **** first to last Saturday in January? We won't really know til December how January is looking, but it says Nov. *rd is the deadline for getting full refund. With the virus, have you relaxed your policy?*Have we paid any deposit? We have no paper work to support this question.*This is HomeAway Property Case ******** * Ref:***D*aZzRr.*****P**ftgl:ref **Looking forward to hearing from you. Sincerely. Lindi Bortney and Jerome Shedd. Home ***- ***-**** Cell ***-***-****. or ***-***-****

GetHuman-lindibor did not yet indicate what HomeAway.com should do to make this right.

How GetHuman-lindibor fixed the problem
Problem solved. I had wrong paper work* found correct email and handled it. Thank you.
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HomeAway.com

Update Account Info issue
Reported by GetHuman-lindibor
Sep 26th, 2020 - 2 years ago
Fixed
GetHuman-lindibor shared how to fix
Seen by 18 customers so far
Similar issue to 458 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman-lindibor started working on this issue
Sep 26th, 2020 8:19pm
GetHuman-lindibor confirmed the issue is fixed. Hooray!
Sep 27th, 2020 3:23am

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