Hello **I recently booked * holiday accommodations with you but unfortunately are no lo...
GetHuman2677083's customer service issue with HomeAway.com from April 2019
26 views | 1153 similar | 0 following
Help with my HomeAway.com issue
Next: our robot will wait on hold for GetHuman2677083 to get a HomeAway.com rep on the line!
Always use the GetHuman Phone to call HomeAway.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2677083's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2677083 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman2677083's own words
Hello **I recently booked * holiday accommodations with you but unfortunately are no longer able to travel on the proposed dates.**I made and cancelled the bookings on ** March ****. There wereL***.*HA-*BB*JA ******* **And***.*HA-*m*CJR *********The second booking accepted my cancellation and issued a full refund on the same day.**The property owner from booking *. Messaged to say:**Hi Michelle, sorry you'll have to follow up with HomeAway. I have issued the maximum refund. I assume they will not refund your booking fee because you've cancelled within ** days. Cheers Jill**Jill refunded $***.** the total booking was $***.**. I am therefore short of $***.****Can you please clarify that this I will be refunded this outstanding amount? It seems strange that booking * refunded the full amount but this is not the same for booking *.**I look forward to hearing from you in due course.**Kind regards**Michelle Austin*Mobile: **** *** ***
GetHuman2677083 did not yet indicate what HomeAway.com should do to make this right.
I have an issue with HomeAway.com too
How GetHuman2677083 fixed the problem
We are waiting for GetHuman2677083 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.