I bought new cell phone and when transferred data to new pnone unable to access info on...

GetHuman2611616's customer service issue with HomeAway.com from March 2019

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The issue in GetHuman2611616's own words
I bought new cell phone and when transferred data to new pnone unable to access info on Home away app. Re signed in with new email and it is like new acct.I HAVE FOR TRIPS PLANNED FOR ON OLD APP ACCT AND NO EAY TO ACCESS THEM... When access trips it is a new acct with no info. The old email that I can't find is nannosec**@gmail and the new email acct is *****@***.com. I need to have I do from o,d acct transferred to new acct. I have no way of getting in touch with rentals and leave in a few weeks for trip.
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HomeAway.com

Customer service issue
Reported by GetHuman2611616
Mar 28th, 2019 - 24d ago
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Timeline
GetHuman2611616 started working on this issue
Mar 28th 12:33am