I am renting a property in France ref.HA* OZKCKY and the owner has emailed me a contrac...

GetHuman-vanddnas's customer service issue with HomeAway.com from August 2018

Help with my HomeAway.com issue
The issue in GetHuman-vanddnas's own words
I am renting a property in France ref.HA* OZKCKY and the owner has emailed me a contract.He wants me to print off * copies, sign them and post them to him.Unfortunately the contract is in French and there is no way I am going to sign anything legal that is in French.*All the information about how to find the house and information about the house is also in French.You advertise this property in England, the advert. Is in English.Surely you do not expect every tenant to be able to understand legal French.?*Valerie Nash
GetHuman-vanddnas did not yet indicate what HomeAway.com should do to make this right.
I have an issue with HomeAway.com too
How GetHuman-vanddnas fixed the problem
It has not been fixed because HomeAway sent the owner a contract tant was so badly translated the owner is not going to send it to me.
Please help with my HomeAway.com issue
Do you have a customer issue as well?
We can help you get HomeAway.com's attention and get better help faster. Tap below to get started.
Having HomeAway.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would HomeAway.com email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-vanddnas
Aug 28th, 2018 - 4 mons ago
I have an issue with HomeAway.com too
GetHuman-vanddnas shared how to fix
Seen by 5 customers so far
Similar issue to 507 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
GetHuman-vanddnas started working on this issue
Aug 28th 9:27am
GetHuman-vanddnas confirmed the issue is fixed. Hooray!
Aug 28th 10:52am